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A doctor with a stethoscope smiles while talking to an elderly patient in a brightly lit room.

Shared Care for Allergy Program

Aims and Objectives

Empowering consumers and improving access to quality allergy care.

  • Enable consumers to access the right care, at the right time, from the right health professional(s), in the right place.

  • Education and training to increase knowledge about allergies and anaphylaxis.

  • Empower and support patients and families and improve their health literacy.

  • Build workforce capacity through innovative training models and collaboration between primary and tertiary care.

  • Develop standards of care for allergy.

Four icons with text: Right care, Right place, Right time, Right healthcare professional, highlighting allergy care essentials.

How are we working towards this?

Shared care involves the person with allergy at the centre of their care, and supported by their family, carers, healthcare professionals, patient support organisations and the community working together to give the best care. The shared care program involves:

Collaborations and partnerships:

  • Collaborate and engage with different healthcare providers and organisations, pilot new ways of delivering allergy care in regional, rural and remote professional organisations to align training and standards of care, and health services and government agencies to support system-level changes.

Consultation

  • Input and consultation with different healthcare providers, people living with allergies and their families, and professional interest holder organisations.

Looking at different ways to improve access:

  • Identify gaps and opportunities for shared care in current allergy care.

  • Develop models and pilots that include roles and responsibilities.

  • Develop education, training and resources to support healthcare providers and consumers.

  • Monitor and evaluate outcomes.

Target Audience

People with allergic conditions and their carers, healthcare professionals, health services and system level interest holders. This program has a specific focus on improving access for people living in rural, regional and remote areas of Australia.

What we have achieved so far

  • Conducted a national consultation of key interest holders including consumers.

  • Developed a program roadmap to communicate about the work we are progressing.

  • Established an overarching Shared Care Working Group and Subgroups comprised of key interest holders and expertise to help guide the program.

  • Established allergy assist, a national allergy advice and education platform to support general practitioners and rural generalists, to improve access to timely and consistent allergy care, reducing waiting times and unnecessary travel and support local care.

  • Developed the Associateship of Clinical Allergy course for general practitioners and paediatricians working in rural, regional and remote areas to build a regional workforce and network to support patients with allergies more locally, strengthen networks with clinical immunology/allergy specialists and tertiary services.

Hands gently holding paper cutouts of five people linked together, symbolizing unity and support.

Work in progress

  • We are currently developing a process for healthcare providers who have undertaken additional allergy training to be recognised as allergy healthcare providers.

  • We are currently developing an allergy healthcare professional finder platform linked to the recognition program for healthcare professional referral as well as for consumers to find an allergy healthcare professional.

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